I had booked the tickets from Bilaspur. The bus was scheduled at 7:45 PM and due to some reasons I got late. I was really worried about missing the bus, then Royal Travels live bus tracking feature came to my rescue. I immediately tracked the bus and talked to the driver who helped me reach the nearest pickup point so that i could board the bus. I was really happy with their attentive attitude towards my problem.
I had the best bus journey of my life with Royal Travels. To start from, their online portal was very user-friendly. Next, it was the first time that I had seen the bus start at the designated time. When I got into the bus, the comfort that I felt was unmatchable. From the window of my seat I could see bumpy roads but could not feel them much. They also dropped me 15 mins prior to the designated time. So all-in-all it was a perfect journey with nothing to complain about.
I travelled from Patna in Royal Travels last weekend. The bus was very well maintained and my berth was very comfy. The only thing which bothered me a bit was the gangway which was little narrow. Rest everything was fine. The driver was very cool and easy-going. Responded nicely to me. He also stopped the bus at the intermediate stops. It was a friendly atmosphere and I enjoyed the journey thoroughly. No unnecessary halts because of which we could reach our destination on time.
I travel a lot for work from Raipur in buses and have travelled with almost all bus services. Since my first ride with Royal Travels I have been their regular customer. The reason is their luxurious buses and their reasonable rates.